Help Center & FAQ

Everything you need to know about Stick Studio Pro.

💳 Plans & Pricing
Free

What is included in the free plan?

The free plan gives you core animation tools forever — frame-by-frame posing, multi-actor support, onion skinning, and standard export. No credit card or sign-up required to start animating.

Pro

What does Pro unlock?

Pro adds 1080p Full HD export, text and title layers, custom background images, and priority email support. Plans start at $4.99/month or $39/year (saves $21). Pro is activated within 24 hours of payment.

🎓 Student

Is there a student or school discount?

Yes! Students and schools get full Pro access for just $1.99/month — a 60% discount. A valid school or .edu email address is required. Contact us after payment to verify your eligibility.

Pro

How does the 7-day free trial work?

Every new account gets 7 days of full Pro access automatically — no payment needed. After 7 days you can subscribe to keep Pro features, or continue on the free plan.

How long does Pro activation take?

After payment via PayPal, your account is activated within 24 hours. You'll see your Pro button turn blue and say "PRO ACTIVE" the next time you refresh the page. If it hasn't activated after 24 hours, email us at stickstudiopro@gmail.com.

💾 Saving & Your Data

⚠️ Will clearing my browser delete my projects?

Yes. Free projects are saved in your browser's local storage — on your device, not our servers. If you clear browser data, use incognito mode, or switch browsers, your projects will be permanently lost. Always export your animation as a video file for permanent backup before clearing anything.

Does Stick Studio Pro store my data on servers?

Your animation projects stay on your device only. We store your account information (email, Pro status) securely via Firebase, but we never have access to your actual animation files.

⚙️ Technical

Which browsers are recommended?

Google Chrome and Microsoft Edge give the best experience. They fully support hardware acceleration for 60FPS preview and 1080p video export. Firefox works but may be slower for export.

Does it work on mobile or tablet?

Yes — Stick Studio Pro is touch-compatible on Android and iOS tablets. Use landscape mode with Chrome for the best experience. Video export works better on desktop.

WebM vs MP4 — which should I export?

WebM (VP9) is best for YouTube — highest quality, smallest file size. MP4 is better for TikTok, Instagram, and mobile sharing. Both export in 1080p.

How do I fix jittery animation?

Jitter is caused by inconsistent joint spacing between frames. Use the Onion Skinning tool to see your previous frame as a ghost, and move joints gradually and evenly — this technique is called Easing. Check our blog for a full tutorial.